PRS Support


Why PRS Support Stands Out: Leading the Way in Disability Support Services

At PRS Support, we are committed to being more than just a service provider; we are dedicated to enhancing the lives of individuals with disabilities. Based in Sydney, we started with just one Support Coordinator and have grown to a team of over 60 professionals, building a reputation for delivering high-quality, person-centred support that empowers participants to lead fulfilling lives. 

We truly live and breathe our values, prioritising our participants while ensuring our team enjoys support and work-life balance to continue providing exceptional care. Our passionate professionals are dedicated to making a positive difference in every life we touch. We strive to be a leader and an exemplar in the disability support industry, demonstrating that successfully doing so is achievable by putting participants first and supporting our team in their work and professional career at the same time.

Table of Contents

Our Core Values: The Foundation of Our Service

  • Integrity: We uphold the highest standards of honesty and ethical behaviour in all our dealings.
  • Kindness: Compassion is at the heart of our service, guiding our actions and interactions.
  • Influence: We strive to lead by example, inspiring positive change in the lives of our participants.
  • Hard Work: Dedication, diligence and accountability are key to delivering exceptional support.
  • Balance: We promote a healthy work-life balance, ensuring our team and participants thrive.

Comprehensive NDIS Support Services Tailored to Your Needs

PRS Support offers a wide range of NDIS support options all across Sydney, the NSW South Coast and Wollongong and NSW North Coast regions and Gosford designed to meet the diverse needs of our participants. Our goal is to provide holistic care that enhances independence and quality of life.

  • Occupational Therapy: Our skilled OTs (Occupational Therapists) assist participants in enhancing daily living skills and achieving greater independence through tailored and innovative therapeutic interventions.
  • Speech Pathology: We provide personalised strategies to improve communication and swallowing, helping participants engage more fully in their communities.
  • Psychological Support: Our team of psychologists offers guidance and strategies to enhance mental health and daily functioning.
  • Behavioural Support: Our behavioural specialists provide tailored strategies to improve behaviour and overall quality of life.
  • Physiotherapy: Our physiotherapists work closely with participants to improve mobility, reduce pain, and enhance overall function.
  • Support Coordination: Our expert support coordinators help participants navigate the NDIS, linking them with the best supports, therapists and services to meet their goals.

The Role of Our Expert Support Coordinators

  • Personalised Planning: Working closely with participants to understand their goals and tailor support plans accordingly.
  • Resource Connection: Linking participants with the right services and community supports.
  • Ongoing Support: Providing continuous guidance and adjusting plans as needed to ensure ongoing success.

An Innovative, Collaborative Team of Experienced Allied Health Professionals

In providing professional NDIS Support Services to participants, our collaborative team of allied health professionals brings a true wealth of experience and innovation to PRS Support. They are committed to:

  • Expert Care: Delivering high-quality therapeutic services tailored to each participant’s needs.
  • Continual Improvement: Embracing the latest advancements in their fields to provide cutting-edge care.
  • Collaboration: Working together to offer comprehensive, multidisciplinary support that addresses all aspects of a participant’s well-being.
  • Mentorship Program: New recruits are paired with experienced professionals who provide guidance, support, and hands-on training. This mentor-mentee relationship helps new team members acclimate quickly, develop their skills, and easily integrate into our culture of collaboration and excellence.

Participant-Centric Approach: Listening and Responding

At PRS Support, we believe that every participant’s voice matters. Our approach is built on:

  • Active Listening: We take the time to understand each participant’s story and unique needs, preferences, and goals.
  • Prompt and Responsive Care: From your first enquiry on you’ll experience our care and responsiveness. We adapt our services to meet the changing needs of our participants, ensuring they receive the best possible support.
  • Empowerment: We empower participants to take an active role in their care, fostering independence and confidence.

Empowering Our Therapists & Support Coordinators: Resources and Training

We recognise the vital role that caregivers play in supporting NDIS participants. That’s why we offer:

  • Comprehensive Training: Equipping caregivers with the skills and knowledge they need to provide exceptional care.
  • Support Resources: Providing access to guidance, industry expertise and experience, as well as valuable resources and support networks.
  • Work-Life Balance: Offering flexible work and leave arrangements to give our support professionals the break they need to recharge. This helps ensure our participants consistently receive the quality of service we are known for.
  • A Rewarding Bonus Structure: Recognising and rewarding exceptional performance with bonuses that motivate and inspire our team.
  • Clear Pathways to Career Advancement: Offering defined career pathways and growth opportunities including support, training and mentorship to help our employees progress and reach their full potential within the organisation

Success Stories: Real Lives, Real Impact

The impact of our services is best seen in the stories of our participants. Here are a few testimonials from participants (participants names have been anonymised for privacy):

  • Jane: After suffering with severe psychological disability for many years and receiving substandard care Jane came to us. With our support, Jane has gained greater independence and is now actively involved in her community and managing a whole lot better.
  • Harry: Harry came to us struggling to participate in community life to his maximum potential but is thrilled to have achieved his employment goals and continues to be supported to thrive in his new job.
  • Emma: With the help of our professional therapists, Emma has gained exciting new confidence thanks to significant improvements in her communication skills. This has especially enabled her to connect more deeply with her loved ones and find more satisfaction and engagement in her community.

Community Engagement and Outreach

PRS Support is deeply committed to engaging with our community. We actively participate in:

  • Local Events: Promoting disability awareness and inclusion.
  • Partnerships: Collaborating with other organisations to enhance our services and reach.
  • Advocacy: Championing the rights and needs of individuals with disabilities.

Why Choose PRS Support?

  • Holistic Approach: We offer comprehensive care that addresses all aspects of a participant’s life.
  • Experienced Team: Our professionals bring a wealth of knowledge and expertise to their roles.
  • Personalised Care: We tailor our services to meet the unique needs of each participant.
  • Collaboration: Our team of therapists works closely together to provide integrated support.
  • Community Focus: We are committed to making a positive impact in our community.


As we launch our new website, we invite you to explore all that PRS Support has to offer. Whether you’re a participant, family member, or caregiver, we are here to support you every step of the way. Our commitment to excellence, innovation, collaboration, tailored care, careful listening and compassion ensures that you receive the highest standard of support.

Ready to experience the difference at PRS Support? Contact us today to learn more about our comprehensive services and how we can support you in achieving your goals. Together, we can create a brighter, more independent future.

Are you an Allied Health Professional or experienced Support Coordinator looking to advance your career in the NDIS sector? Or perhaps you’re curious about what a role in NDIS support services entails? At PRS Support, we’re not only seeking experienced and qualified professionals but are also eager to train and up-skill candidates who have the right potential. Even if you have little to no experience, we might be the perfect place for you to start your career with an industry-leading company.

We prioritise career pathways and development, offering clear roadmaps to help you achieve your career goals. As a rapidly growing company, our primary concern is that you have what it takes. For us that means things like the right attitude, demeanour, work ethic, resilience and a conscientious and responsible approach to reporting. 

We’re seeking individuals who have the exceptional qualities required to thrive in this challenging field, understanding that it offers one of the most fulfilling and impactful career paths available. Visit our Careers page for more information. There you can review and apply for current positions, or simply get in touch to learn more and speak with a member of our team.

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